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Expert Virus & Malware Removal

Is your computer slow, acting strange, or showing pop-ups? We deep-clean your system, remove malicious software, and harden your security to reduce the chance of repeat problems.

Clean Your Device

What's Included

From suspicious pop-ups to a safer system

  1. Isolate

    If a scam call, fake alert, or suspicious login is involved, we limit the damage first. We disconnect from the network if needed and assess what the attacker may have accessed before doing anything else.

  2. Scan

    We run deep scans with professional-grade tools — checking for active malware, browser hijacks, unauthorized remote access software, and suspicious startup entries that consumer antivirus often misses.

  3. Clean

    Every threat, unwanted program, and malicious change gets removed while preserving your personal files. We verify file integrity and ensure nothing was left behind that could reinfect the system later.

  4. Harden

    We update your operating system, configure proper antivirus protection, review browser settings, and walk you through password changes if needed. You'll leave with a clear understanding of what happened and how to stay safer.

Stories from real cleanups we've done

The "Microsoft" Phone Scam

A retired couple received a call from someone claiming to be Microsoft support. The caller talked them into installing remote access software and had control of the computer for 45 minutes. We removed three remote access trojans, a keylogger, and cleaned out browser-saved passwords. We helped them change passwords on banking, email, and social media accounts and set up proper antivirus protection.

System cleaned, all accounts secured, no financial loss

Ransomware on a Family PC

A teenager downloaded a cracked game installer that encrypted the family's documents, photos, and school files. The ransom demanded $500 in Bitcoin. We were able to identify the specific ransomware strain, use a free decryption tool from a security research group, and recover all files without paying. We then installed proper protection and educated the family about safe downloading habits.

All files recovered — $0 paid to attackers

The Laptop Full of Pop-Up Ads

A homeowner's laptop would show pop-up ads every few seconds — on the desktop, in the browser, even over other programs. Three different "free antivirus" programs had been installed, each making things worse. We removed 14 adware programs, 6 malicious browser extensions, and restored the system to clean operation. The real antivirus we installed hasn't flagged a single threat since.

From 14 infections to zero — clean for 8 months

Email Account Sending Spam

A woman's Gmail contacts all received suspicious emails with links to a fake pharmacy site. She hadn't sent them. We found a browser extension that had been silently reading her email and using stored sessions to send messages. We removed the extension, revoked third-party app access in her Google account, enabled two-factor authentication, and walked her through recognizing similar threats in the future.

Account recovered, 2FA enabled, no repeat incidents

Why Local Logic IT?

We don't just "run a scan." We look for hidden threats and unwanted changes that automated tools can miss, improving your data protection and privacy posture.

Manual + Automated

We combine professional scanning tools with hands-on investigation to catch what software alone won't find.

Real Protection After

We don't just clean — we set up proper defenses so you're not back in the same situation next month.

Plain English Explanation

We'll tell you exactly what happened, what we removed, and what to watch for — in words that make sense.

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